This policy explains how your information is collected, used and protected when you visit the Carmio Rent A Car website and use our services, and which cookies are used on our site.
Last updated: October 2, 2026
1. Information Collected
We collect information you share in reservation, registration and contact forms, along with technical information generated when you use the site, such as your IP address, browser type, pages visited and session details.
2. Use of Information
- Create and manage your reservations
- Create your account and allow you to sign in securely
- Respond to your requests and complaints
- Maintain site security and prevent misuse
- Meet our legal obligations
3. Payment Security
Payments are handled by the payment provider over an SSL-encrypted connection. Your card number and security code are not stored in our systems.
4. Sharing Information
Your information is not sold or rented. It is shared with payment providers, insurance companies, infrastructure providers and legally authorised institutions only to the extent necessary to provide the service.
5. Information Security
We use encrypted connections, access controls and up-to-date security measures to protect your information from unauthorised access, loss and alteration. You are responsible for keeping your account password confidential.
6. Cookies
Cookies are small text files stored in your browser by websites you visit. This policy explains which cookies and similar technologies we use and for what purposes.
- Essential cookies: enable sign-in, account security and basic site functions. Without these cookies, the site does not work properly.
- Functional storage: temporarily stores the dates, office and vehicle selected during reservation in your browser so you can continue where you left off.
- Preference storage: remembers preferences, such as preventing dismissed information popups from appearing again.
7. Managing Cookies
Our site does not use third-party advertising cookies. If analytics or advertising cookies are introduced in the future, this policy will be updated and your consent obtained where required.
You can delete or block cookies in your browser settings. Blocking essential cookies may prevent functions such as sign-in and reservation from working.
8. Your Rights
Your rights regarding personal data and how to submit a request are explained in the Personal Data Protection Notice.
9. Changes
This policy may be updated when necessary; the current version is always published on this page. Contact us at destek@carmio.com with any questions.